![]() ![]() The easiest way to update your console is to connect it to the Internet. If there’s no game disc issue at all and you’ve already rebooted the console, your next move is to ensure that your console runs the latest software version. If it doesn’t respond, unplug it from the wall outlet or power strip and wait for about 1 minute before turning it back on. Alternatively, you can try pressing and holding the Power button in front to restart the system. Reboot the console by doing it on your controller first. Minor connection issues may be fixed by restarting your PS4. If your issue happens with a digital game version, just ignore this. This solution only applies if you’re using a game disc when playing. A worse situation is when you use a cracked game disc as it can potentially damage the optical drive. Although a PS4 can read slightly scratched discs, you should avoid using scratched game discs as much as possible. Try wiping the surface of the disc with a clean, soft cloth before inserting it. Inserting a dirty, scratched, or cracked game disc may damage the console or lead to crashing issue. Make sure that you only use a good working game disc.
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